{"id":1849,"date":"2025-09-29T17:57:51","date_gmt":"2025-09-29T14:27:51","guid":{"rendered":"https:\/\/kasim-cable.com\/customer-complaints\/"},"modified":"2025-10-07T15:16:50","modified_gmt":"2025-10-07T11:46:50","slug":"customer-complaints","status":"publish","type":"post","link":"https:\/\/kasim-cable.com\/en\/customer-complaints\/","title":{"rendered":"Customer complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1849\" class=\"elementor elementor-1849\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"aux-parallax-section elementor-element elementor-element-971d00a e-flex e-con-boxed e-con e-parent\" data-id=\"971d00a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-043e667 elementor-widget elementor-widget-text-editor\" data-id=\"043e667\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">While thanking and appreciating that you have chosen and consumed the products of Alborz Abhar Industrial Production Complex (Kasim), please complete the problem you encountered in the format below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"aux-parallax-section elementor-element elementor-element-d002a7e e-flex e-con-boxed e-con e-parent\" data-id=\"d002a7e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d73a5 elementor-widget elementor-widget-everest-forms\" data-id=\"d6d73a5\" data-element_type=\"widget\" data-widget_type=\"everest-forms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"everest-forms\"><script type='text\/javascript'>\n\/* <![CDATA[ *\/\nvar evf_settings = {\"currency_code\":\"USD\",\"currency_thousands\":\",\",\"currency_decimal\":\".\",\"currency_symbol\":\"$\",\"currency_symbol_pos\":\"left\"}\n\/* ]]> *\/\n<\/script>\n<div class=\"evf-container default\" id=\"evf-1992\"><form id=\"evf-form-1992\" class=\"everest-form\" data-formid=\"1992\" data-ajax_submission=\"0\" data-keyboard_friendly_form=\"0\" data-form_state_type=\"\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/posts\/1849\"><div class=\"evf-field-container\"><input type=\"hidden\" id=\"_wpnonce1992\" name=\"_wpnonce1992\" value=\"1803e3642a\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/1849\" \/><div class=\"evf-frontend-row\" data-row=\"row_1\" conditional_rules=\"[]\"><div class=\"evf-frontend-grid evf-grid-4\" data-grid=\"grid_1\"><div id=\"evf-1992-field_ys0GeZISRs-1-container\" class=\"evf-field evf-field-first-name form-row validate-required\" data-required-field-message=\"This field is required.\" data-field-id=\"ys0GeZISRs-1\"><label class=\"evf-field-label\" for=\"evf-1992-field_ys0GeZISRs-1\"><span class=\"evf-label\">First and last name<\/span> <abbr class=\"required\" title=\"Required\">*<\/abbr><\/label><input type=\"text\" id=\"evf-1992-field_ys0GeZISRs-1\" class=\"input-text\" name=\"everest_forms[form_fields][ys0GeZISRs-1]\" conditional_id=\"ys0GeZISRs-1\" required><\/div><\/div><div class=\"evf-frontend-grid evf-grid-4\" data-grid=\"grid_2\"><div id=\"evf-1992-field_OGn2w8Zzgx-7-container\" class=\"evf-field evf-field-first-name form-row validate-required\" data-required-field-message=\"This field is required.\" data-field-id=\"OGn2w8Zzgx-7\"><label class=\"evf-field-label\" for=\"evf-1992-field_OGn2w8Zzgx-7\"><span class=\"evf-label\">Phone<\/span> <abbr class=\"required\" title=\"Required\">*<\/abbr><\/label><input type=\"text\" id=\"evf-1992-field_OGn2w8Zzgx-7\" class=\"input-text\" name=\"everest_forms[form_fields][OGn2w8Zzgx-7]\" conditional_id=\"OGn2w8Zzgx-7\" required><\/div><\/div><div class=\"evf-frontend-grid evf-grid-4\" data-grid=\"grid_3\"><div id=\"evf-1992-field_B9ewHGik6X-8-container\" class=\"evf-field evf-field-text form-row\" data-field-id=\"B9ewHGik6X-8\"><label class=\"evf-field-label\" for=\"evf-1992-field_B9ewHGik6X-8\"><span class=\"evf-label\">Job<\/span> <\/label><input type=\"text\" id=\"evf-1992-field_B9ewHGik6X-8\" class=\"input-text\" name=\"everest_forms[form_fields][B9ewHGik6X-8]\" conditional_id=\"B9ewHGik6X-8\" ><\/div><\/div><div class=\"evf-frontend-grid evf-grid-4\" data-grid=\"grid_4\"><div id=\"evf-1992-field_66FR384cge-3-container\" class=\"evf-field evf-field-text form-row\" data-field-id=\"66FR384cge-3\"><label class=\"evf-field-label\" for=\"evf-1992-field_66FR384cge-3\"><span class=\"evf-label\">Name of agency or store<\/span> <\/label><input type=\"text\" id=\"evf-1992-field_66FR384cge-3\" class=\"input-text\" name=\"everest_forms[form_fields][66FR384cge-3]\" conditional_id=\"66FR384cge-3\" ><\/div><\/div><\/div><div class=\"evf-frontend-row\" data-row=\"row_2\" conditional_rules=\"[]\"><div class=\"evf-frontend-grid evf-grid-4\" data-grid=\"grid_1\"><div id=\"evf-1992-field_pToWy73gnf-11-container\" class=\"evf-field evf-field-text form-row\" data-field-id=\"pToWy73gnf-11\"><label class=\"evf-field-label\" for=\"evf-1992-field_pToWy73gnf-11\"><span class=\"evf-label\">Product type<\/span> <\/label><input type=\"text\" id=\"evf-1992-field_pToWy73gnf-11\" class=\"input-text\" name=\"everest_forms[form_fields][pToWy73gnf-11]\" conditional_id=\"pToWy73gnf-11\" ><\/div><\/div><div class=\"evf-frontend-grid evf-grid-4\" data-grid=\"grid_2\"><div id=\"evf-1992-field_xpKbGZAaBo-12-container\" class=\"evf-field evf-field-text form-row\" data-field-id=\"xpKbGZAaBo-12\"><label class=\"evf-field-label\" for=\"evf-1992-field_xpKbGZAaBo-12\"><span class=\"evf-label\">Product size<\/span> <\/label><input type=\"text\" id=\"evf-1992-field_xpKbGZAaBo-12\" class=\"input-text\" name=\"everest_forms[form_fields][xpKbGZAaBo-12]\" conditional_id=\"xpKbGZAaBo-12\" ><\/div><\/div><div class=\"evf-frontend-grid evf-grid-4\" data-grid=\"grid_3\"><div id=\"evf-1992-field_AjuWs7Ytd9-9-container\" class=\"evf-field evf-field-first-name form-row\" data-field-id=\"AjuWs7Ytd9-9\"><label class=\"evf-field-label\" for=\"evf-1992-field_AjuWs7Ytd9-9\"><span class=\"evf-label\">Product color<\/span> <\/label><input type=\"text\" id=\"evf-1992-field_AjuWs7Ytd9-9\" class=\"input-text\" name=\"everest_forms[form_fields][AjuWs7Ytd9-9]\" conditional_id=\"AjuWs7Ytd9-9\" ><\/div><\/div><div class=\"evf-frontend-grid evf-grid-4\" data-grid=\"grid_4\"><div id=\"evf-1992-field_DJHiAYlexJ-10-container\" class=\"evf-field evf-field-first-name form-row\" data-field-id=\"DJHiAYlexJ-10\"><label class=\"evf-field-label\" for=\"evf-1992-field_DJHiAYlexJ-10\"><span class=\"evf-label\">Place of consumption<\/span> <\/label><input type=\"text\" id=\"evf-1992-field_DJHiAYlexJ-10\" class=\"input-text\" name=\"everest_forms[form_fields][DJHiAYlexJ-10]\" conditional_id=\"DJHiAYlexJ-10\" ><\/div><\/div><\/div><div class=\"evf-frontend-row\" data-row=\"row_4\" conditional_rules=\"[]\"><div class=\"evf-frontend-grid evf-grid-3\" data-grid=\"grid_1\"><div id=\"evf-1992-field_cahPCfCKEn-13-container\" class=\"evf-field evf-field-text form-row validate-required everest-forms-trigger-conditional\" data-required-field-message=\"This field is required.\" data-field-id=\"cahPCfCKEn-13\"><label class=\"evf-field-label\" for=\"evf-1992-field_cahPCfCKEn-13\"><span class=\"evf-label\">Product tracking code<\/span> <abbr class=\"required\" title=\"Required\">*<\/abbr><\/label><input type=\"text\" id=\"evf-1992-field_cahPCfCKEn-13\" class=\"input-text\" name=\"everest_forms[form_fields][cahPCfCKEn-13]\" conditional_id=\"cahPCfCKEn-13\" required><div class=\"evf-field-description\">Registered on the label or included on the product<\/div><\/div><\/div><div class=\"evf-frontend-grid evf-grid-3\" data-grid=\"grid_2\"><div id=\"evf-1992-field_BVAsJHmTlK-14-container\" class=\"evf-field evf-field-text form-row\" data-field-id=\"BVAsJHmTlK-14\"><label class=\"evf-field-label\" for=\"evf-1992-field_BVAsJHmTlK-14\"><span class=\"evf-label\">Province<\/span> <\/label><input type=\"text\" id=\"evf-1992-field_BVAsJHmTlK-14\" class=\"input-text\" name=\"everest_forms[form_fields][BVAsJHmTlK-14]\" conditional_id=\"BVAsJHmTlK-14\" ><\/div><\/div><div class=\"evf-frontend-grid evf-grid-3\" data-grid=\"grid_3\"><div id=\"evf-1992-field_9X94S6Ct7y-15-container\" class=\"evf-field evf-field-first-name form-row\" data-field-id=\"9X94S6Ct7y-15\"><label class=\"evf-field-label\" for=\"evf-1992-field_9X94S6Ct7y-15\"><span class=\"evf-label\">City<\/span> <\/label><input type=\"text\" id=\"evf-1992-field_9X94S6Ct7y-15\" class=\"input-text\" name=\"everest_forms[form_fields][9X94S6Ct7y-15]\" conditional_id=\"9X94S6Ct7y-15\" ><\/div><\/div><\/div><div class=\"evf-frontend-row\" data-row=\"row_5\" conditional_rules=\"[]\"><div class=\"evf-frontend-grid evf-grid-2\" data-grid=\"grid_1\"><div id=\"evf-1992-field_Y4y1g5HOND-17-container\" class=\"evf-field evf-field-textarea form-row validate-required everest-forms-trigger-conditional\" data-required-field-message=\"This field is required.\" data-field-id=\"Y4y1g5HOND-17\"><label class=\"evf-field-label\" for=\"evf-1992-field_Y4y1g5HOND-17\"><span class=\"evf-label\">Reason and explanation of the objection<\/span> <abbr class=\"required\" title=\"Required\">*<\/abbr><\/label><textarea id=\"evf-1992-field_Y4y1g5HOND-17\" class=\"input-text\" name=\"everest_forms[form_fields][Y4y1g5HOND-17]\" conditional_id=\"Y4y1g5HOND-17\" required ><\/textarea><\/div><\/div><div class=\"evf-frontend-grid evf-grid-2\" data-grid=\"grid_2\"><div id=\"evf-1992-field_bXkU9Dagy6-18-container\" class=\"evf-field evf-field-image-upload form-row everest-forms-conditional-field\" data-field-id=\"bXkU9Dagy6-18\"><label class=\"evf-field-label\" for=\"evf-1992-field_bXkU9Dagy6-18\"><span class=\"evf-label\">Related images<\/span> <\/label>\t\t<div class=\"everest-forms-uploader\"\n\t\t\tdata-field-id=\"bXkU9Dagy6-18\"\n\t\t\tdata-form-id=\"1992\"\n\t\t\tdata-input-name=\"everest_forms_1992_bXkU9Dagy6-18\"\n\t\t\tdata-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tif,tiff,ico,heic,heif,webp,avif\"\n\t\t\tdata-max-size=\"5242880\"\n\t\t\tdata-max-file-number=\"5\"\n\t\t\tdata-post-max-size=\"33554432\"\n\t\t\tdata-current-file-count=\"0\"\n\t\t\t>\n\t\t\t<div class=\"dz-message\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\" width=\"32px\" height=\"32px\" fill=\"#868e96\"><path class=\"cls-1\" d=\"M18.12,17.52,17,16.4V25a1,1,0,0,1-2,0V16.4l-1.12,1.12a1,1,0,0,1-1.42,0,1,1,0,0,1,0-1.41l2.83-2.83a1,1,0,0,1,1.42,0l2.83,2.83a1,1,0,0,1-.71,1.7A1,1,0,0,1,18.12,17.52ZM22,22H20a1,1,0,0,1,0-2h2a4,4,0,0,0,.27-8,1,1,0,0,1-.84-.57,6,6,0,0,0-11.36,1.69,1,1,0,0,1-1,.86H9A3,3,0,0,0,9,20h3a1,1,0,0,1,0,2H9a5,5,0,0,1-.75-9.94A8,8,0,0,1,23,10.1,6,6,0,0,1,22,22Z\"\/><\/svg>\n\t\t\t\t<span class=\"everest-forms-upload-title\">\n\t\t\t\t\tDrop your files here or click here to upload\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t<span class=\"everest-forms-upload-hint\">\n\t\t\t\t\t\tUpload up to 5 images\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<input type=\"text\" class=\"dropzone-input input-text\" id=\"everest-forms-1992-field_bXkU9Dagy6-18\" name=\"everest_forms_1992_bXkU9Dagy6-18\"  conditional_id=\"bXkU9Dagy6-18\" conditional_rules='{\"conditional_option\":\"show\",\"conditionals\":{\"1\":{\"1\":{\"field\":\"cahPCfCKEn-13\",\"operator\":\"not_empty\"},\"2\":{\"field\":\"Y4y1g5HOND-17\",\"operator\":\"not_empty\"}}},\"required\":0}'>\n\t\t<\/div><\/div><\/div><\/div><div class=\"evf-honeypot-container evf-field-hp\"><label for=\"evf-1992-field-hp\" class=\"evf-field-label\">Message<\/label><input type=\"text\" name=\"everest_forms[hp]\" id=\"evf-1992-field-hp\" class=\"input-text\"><\/div><div class=\"evf-submit-container \" ><input type=\"hidden\" name=\"everest_forms[id]\" value=\"1992\"><input type=\"hidden\" name=\"everest_forms[author]\" value=\"1\"><button type='submit' name='everest_forms[submit]' class='everest-forms-submit-button button evf-submit ' id='evf-submit-1992' value='evf-submit' data-process-text=\"\u062f\u0631 \u062d\u0627\u0644 \u0627\u0631\u0633\u0627\u0644\" conditional_rules='&quot;&quot;' conditional_id='evf-submit-1992'  id=\"evf-submit-1992\" aria-live=\"assertive\">\u062b\u0628\u062a<\/button><\/div><\/form><\/div><!-- .evf-container --><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>While thanking and appreciating that you have chosen and consumed the products of Alborz Abhar Industrial Production Complex (Kasim), please complete the problem you encountered in the format below. First and last name *Phone *Job Name of agency or store Product type Product size Product color Place of consumption Product tracking code *Registered on the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1427,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_theme","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-1849","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-29"],"_links":{"self":[{"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/posts\/1849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/comments?post=1849"}],"version-history":[{"count":3,"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/posts\/1849\/revisions"}],"predecessor-version":[{"id":1995,"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/posts\/1849\/revisions\/1995"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/media\/1427"}],"wp:attachment":[{"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/media?parent=1849"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/categories?post=1849"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kasim-cable.com\/en\/wp-json\/wp\/v2\/tags?post=1849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}